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About: Maya

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How much far ahead of time will i know when the car needs to be picked up?

Normally we will inform you the same day, a few hours before the pickup. If you would prefer to be informed before, kindly indicate this in the transport order and we shall confirm it

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After sending the transport order and making the payment, when will I receive the car?

If the transport is a national transport inside Spain, the transit time is around 7-8 days, to Canary Islands and Balearic Islands; transit time is around 10 days. For Europe, it will take between 12-14 days depending on the origin and destination.

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Is the insurance included in the rate indicated?

You can be assured that the car is insured during the whole process of the transport. If the car is new, we provide an all-risk insurance. If the car is used, we apply an insurance of general CMR conditions which includes a whole coverage of the real market value of the car in the case overturning, fire or the robbery of the truck carrying the cars. Not included for used cars: blows, scratches, missing parts, etc (from normal use).

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What is the payment method?

The payment methods accepted are advance bank transfers. Our bank account details w ill be provided directly in the invoice after receiving the OT.

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How can I confirm service?

First, please fill in the application form here. After we receive we will quickly send you our best offer along with the transport order to confirm your agreement. In case of your confirmation, we will need the transport order with all details emailed back to us.

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